An aviation services business which has a global reach and 30% of its operations in Spanish speaking countries took a surprise call from its Group FC advising he was leaving the company. The notice period in Spain being notoriously short the client had to move quickly: the situation complicated more so by the fact that (i) the Group FC was leading the annual budgeting process and (ii) they needed a fluent Spanish speaker. An appropriate shortlist was produced within four working days and the satisfied client was able to appoint within ten.